Frequently Asked Questions

 
Yes. Find a relatively flat area on grass, concrete, or asphalt within 100 feet of a standard electrical outlet. We cannot setup the bounce house on rock/gravel, mulch, sand, mud, tanbark, or anything sharp.

You will need to clear all debris from the area including any sharp objects, toys, lawn furniture, sticks, large rocks, hoses, sprinklers, lawn decorations and pet feces. Please do not cut grass at least 2 days prior to bounce house delivery.

The setup area should be sufficient enough to fit the inflatable, including overhead space. All of our items have height, width, and length dimensions in their product descriptions. Please measure the area ahead of time and contact us ahead of time if you have concerns about space.

In addition to making sure you have enough space for the unit itself, an additional 5 - 10 feet of space is needed around and in front the inflatable to give users enough room to enter the unit.
Yes. Each inflatable is fully vacuumed and disinfected upon return after each rental. We also take the time to disinfect high traffic areas a 2nd time upon set up at your location. We use a nontoxic bio-degradable all-purpose cleaner to disinfect the our units.
The pickup window begins at the end time on your reservation and may extend until 9pm. If you do need the equipment picked up before a certain time, please advise us when you make your reservation.
A one day rental of a bounce house or dry unit will not damage the grass. Larger slides and any unit used with water has the potential to cause a mess at entry and exit points. For liability purposes, we cannot provide tarps at the entry/exit points, but you are free to place your own tarps down to help keep the area clean.
We ask that you DO NOT cut your grass a minimum of 2 days before your event. You may be responsible for a cleaning fee if excessive grass clippings are in the inflatable at pickup.
 
If you have any other questions, please feel free to contact us!


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